1. Introduction
MemoriaCall Inc. ("we", "our", or "us") is committed to protecting your privacy. This privacy policy applies to our website, video conferencing services, Plugins to connect other services (by MemoriaCall), and other products and services (collectively, "Services"). It explains how we collect, use, disclose, and safeguard your information.
2. Information We Collect
2.1 Information You Provide
- Account information: name, email address, password
- Profile information: job title, company name, profile picture
- Content you create: meeting recordings, chat messages, shared files
- Billing information: payment card details, billing address
2.2 Information We Collect Automatically
- Device information: IP address, browser type, operating system
- Usage data: features used, time spent, interaction with our Services
- Location data: general location based on IP address
- Meeting data: participant names, join/leave times, audio transcripts
2.3 Google Add-on Specific Data
For users of our Google Add-on, we collect:
- Google account information (e.g., email address)
- Calendar data
- Contact information
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to your comments and questions
- Analyze usage patterns and trends
- Personalize your experience
- Generate AI-driven conversation summaries and insights
- Comply with legal obligations
For Google Add-on users, we use your data solely to provide and improve the Add-on's functionality. We do not use this data for marketing or advertising purposes.
4. How We Share Your Information
We may share your information with:
- Service providers who help us deliver our Services
- Business partners, with your consent
- Legal authorities, when required by law
- Other parties in connection with a company transaction, such as a merger or sale of assets
We do not sell your personal information to third parties.
5. Data Analytics and Third-Party Services
We use Google Analytics and Microsoft Clarity to analyze the use of our Services. These tools may collect information about your device and usage patterns. We use this information to improve our Services and user experience.
6. AI-Generated Insights
We use OpenAI's language models to generate AI insights from online meetings. This process involves sending anonymized meeting transcripts to OpenAI's servers. We have implemented measures to protect your privacy during this process, but please be aware that sensitive information discussed in meetings may be processed by AI systems.
7. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your data
- Opting out of certain data collection or use
To exercise these rights, please contact us using the information in the "Contact Us" section.
9. Children's Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.
11. California Residents
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. Please contact us for more information about your CCPA rights.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We will take appropriate measures to protect your information in accordance with this privacy policy.
13. Retention of Information
We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
14. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us.